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What time limit should you put on the unloading phase?
What should you NOT do during the unloading phase?
What is the purpose of unloading?
(Select 2 answers)
How long has your client likely been wrestling with the issue that they have finally come to see you about?
Which of the following is probably the last place that they would look to – to find the answer to their financial issue?
What format does a client’s unloading normally take?
After you have opened the Unloading session by asking ‘What has brought you here today?’, what should you do next?